CHARLES PISSAVIN

TransferMate is the market-leading, international choice for businesses worldwide that send and receive foreign currency payments.
My role is to
• form partnerships and further develop our presence in the FinTech industry
• Work with TransferMate’s marketing and user operations teams to help amplify our growth
• Gather and analyse data to determine new customer trends
• Process foreign exchange transfers on behalf of corporate partners
• Work closely with compliance teams to ensure all requirements are met when on-boarding new business
• Providing advice to clients, both corporate and private
• Manage new client activation
• Monitor exchange rates and advise clients.
• Manage payment queries.
• Ensure that our clients’ customer experience is unmatched

Managing French Accounts, in charge of the full sales cycle from generating leads, to driving opportunities to closure (<500Kdeals). Collaborating with different business units (Technical Solution Manager, Architects, Offering Managers).

IBM can enhance enterprise mobility. With new technologies and innovative models, you can build a digital workplace with better, more personalized customer interactions and a multi-device, collaborative employee environment with a panel of solutions (Consulting, Cloud and On-Premise Applications, SaaS Solutions, Desktop and Application Virtualization, Artificial Intelligence-powered service desk, Collaboration Tools, and more)

• Business Development (lead generation focal point) : launching of a new webinar strategy H2 2018 (IBM Coffee Tech) and management of a lead generation Project in Paris in December 2018

• Key member of a team in charge of the launch of a new IBM SaaS solution for Small & Medium Businesses, advised on potential options and improvements to the offering through client feedback.

• Set-up and managed a new ordering team process to focus my team’s effort on clients related activities.

Certification: IBM Global Sales School

As Sales Specialist, I work every day to provide the best understanding of the customer’s needs, the best services and the best solutions.

My role is to develop new sales opportunities and drive them to closure, working with various “traditional” and digital sources. I am responsible to qualify leads, build proposals, negotiate with decision makers and close deals with small/large/big accounts for the French market.

Putting the client first, I collaborate every day with architects, consultants, project managers, clients executive, to reinforce the positioning of IBM on the market. Driven by the success of our clients, we design the best solutions in order to ensure their satisfaction.

Focused on performance, I particularly enjoy to learn and improve my skills thanks to a large variety of Trainings about changing trends in Information Technology and sales.

Contact me to plan a phone or an online meeting in order to improve your network agility, reduce your cost, and reduce the complexity of your solution.

Certification: IBM Business Conduct Guidelines

- Costumer: presentation of the tool IBM Cloud Connections,
- Reporting and Visualization of data,
- Excel: creation of new management tools,
- Social Network focal point: presentation of the use of social networks in team meeting,
- Optimization: process management of the Request for New Service on the contract VISO – MICHELIN,
- Security: (on IBM Cloud Connections): conformity of data uploaded, account access management on communities,
- Project Management: understanding of processes management and control of the activity on the contract,
- New Signing: visualization of the evolution of the first year of the contract LIMAGRAIN.
- Monthly report process: designing of a new "realized hours calculation process".

Trainings: (Cloud, Big Data, Security, Mobility and Excel)
- IBM Integration training,
- IBM Tools to increase productivity,
- Cloud for beginners,
- Analytics & Big Data for new IBMers,
- IBM Mobility and security solutions,
- IBM Social Solutions: IBM Connections & IBM CLOUD Connections,
- Cyber Security and Privacy for IBMers,
- Macro for Excel Microsoft Office,
- VBA (Visual Basic for Applications).