Situation professionnelle
Souhait professionnel
Résumé
Experience in marketing and brand communication.
International and multicultural experience.
High capacity designing and managing strategies that increase brand equity and image through the fully understanding of market, clients and final consumer.
High adaptability to new environment and work methods.
I can work in team and I know how to establish good relationship easily.
Positive attitude, leadership, determined and creative.
Expériences professionnelles
Ecommerce manager
AIR FRANCE KLM
De Septembre 2014 à Aujourd'hui
Increase online revenue through digital strategies (+27 % for Air France and +5% for KLM in 2017)
- Coordination of online pricing campaigns including SEA, Display, Social Media and emailing communications.
- Coordination of campaigns planning and budget
- Daily analysis of online trends and results
- Constant monitoring of competency’s strategies and campaigns
- Established partnerships to increase brand visibility, databases and convertion.
- High analytical skills to follow up on performance.
Social media & crm manager
AIR FRANCE , México df
De Septembre 2012 à Septembre 2014
Social Media Manager:
Stratégies de marques
Campagnes pour Air France et KLM
CRM Manager:
Plan d'amélioration de l'attention aux clients, pour une meilleure satisfaction.
Etude de marché/Analyse
Recommendations et suivi pour tous les services
Parcours officiels
Langues
Anglais - Courant
Espagnol - Courant
Français - Langue maternelle
Compétences
Centres d'intérêt
- Marketing
- Publicité
- Communication
- Voyages