Didier POINT

- Creating and improving a database indexing associations and public services which help the job-seekers in social fields (Health, Housing, Mobility, Legal, Administrative and Financial problems, IT solutions)
- Providing trainings to new colleagues
- Managing call center activities
- Contributed to the project "Improving the range of services and tools used at the call center"
- Helped the Agencies Director to analyze their local market
- Managed the project "Improving the procedures of welcoming and registering unemployed people"
- Managed and coordinated projects for unemployed people over 45 years

I have been managing the call center activity of Pôle emploi (Public Employment Service) in the Rhône for 4.5 years.I carry on different projects to improve our services to the clients. I give courses to new recruits in the Training Center of Pôle emploi. I have also given lectures in recruitment techniques at the University.

Previously I had to manage different projects concerning unemployed over 45 years for 2 years. I was coordinator of an action for unemployed women initiated by the Regional Préfet, the Employment Department,the association "Force Femmes" and Pôle Emploi.

I also had to develop and manage a Plan for unemployed people over 45 in the Rhône. I have set up a specific range of tools and services toward companies and unemployed people,developed partnerships with private and public companies, subcontractors, coordinating actions in 25 Employment Agencies.

Managing a team of 7 to 15 employment consultants
Defining the strategy of the agency
Developing the relations with the different departments and directors of Pôle emploi
Carrying out projects with partners and agencies

Helping unemployed people to find a job corresponding to their professional project and skills
Trying to help companies to hire people

Finding companies with recruitment projects
Testing, hiring and managing people who will be working in our clients

Promoting Orange services to new clients

Promotion of Xerox products and service to small companies and public companies in Montluçon (Auvergne)
Developing a network of new clients

Purchasing dairy produces and non-food products in Europe for the French market
Contacts with French warehouses and shops
Cooperation with foreign purchasers (7 countries) and the German International Head Office
Improvement of logistics, marketing and advertising policies